Angry customers say Dell laptop smells of cat pee


SOMETHING doesn’t smell quite right about the new Dell laptop – or at least that’s what the customers who bought it think.

People who shelled out their money for Dell’s new Latitude 6430u ultrabook say their new laptop smells just like cat pee.

And they have vented their anger on Dell’s website about the nasty aroma, which comes from the keyboard.

Complained one customer: “ The machine is great, but it smells as if it was assembled near a tomcats litter box. It is truly awful! It seems to be coming from the keyboard.”

Another added: “Same experience. I thought for sure one of my cats sprayed it, but there was something faulty with it so I had it replaced. The next one had the same exact issue. It’s embarrassing taking it to clients because it smells so bad.”

Dell technical adviser Harish M. replied with advice he said would clear the air.

“Remove the keyboard and try to clean it with a soft cloth. Also use a can of compressed air to clean the Keyboard area. Please follow the instructions from the manual to remove the keyboard,” he advised on the forum.

Dell also did not identify the cause of the stink but said it was replacing the smelly laptops and had changed its manufacturing process to solve the problem.


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